Terms & Conditions

By creating or accessing an account on Hala Baloot you agree to the following terms and conditions.

Our official website is "https://www.halaBaloot.com" Customers using the website who are minors under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

You agree not to post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-oriented or any other material that may violate any applicable laws.

You agree not to post any links or materials that may result in disrupting the service for other players (e.g. all types of viruses, worms, scripts, phishing pages, etc).

You agree not to attempt to gain unauthorized access to the website or any of the accounts registered to others or to the computers, servers, networks connected to Hala Baloot by any means other than the user interface provided by Hala Baloot .

You agree not to take advantage of any loopholes to circumvent the system. You will be held responsible for any actions that happen through your account.

You are responsible for maintaining the confidentiality of your login Information, and ensuring that no other users can access your account. In the event that your account is accessed illegally, you must notify Hala Baloot immediately.

You agree not to impersonate any public and / or governmental figures, celebrities, or any other player on Hala Baloot .

You agree not to falsely mislead other players to think you are part of the Hala Baloot management, or a supervisor on Hala Baloot , or any official Hala Baloot person.

You agree not to use Hala Baloot to create any political or religious organizations, or organize peaceful or non-peaceful marches, or incite against a specific group of people.

You agree not to insult, offend, or in any other way attack supervisors while performing their duties. Instead, email Hala Baloot to report any complaints about them.

You agree to respect other users and not to attempt to impose any personal opinion on them.

You agree not to spam other users using the chat box. In the event that one of the players offended you in any way, you are kindly requested to file a complaint against them and avoid any direct retaliation. Failing to do so will cause you to be held responsible for any actions you take.

You agree not to create or modify any website to look like Hala Baloot .

Hala Baloot 's management has the right to take any penalty it deems appropriate against any player who violates the rules and regulations, this includes, but is not limited to, banning the player temporarily or permanently from using some of Hala Baloot 's features, or suspending the user’s account temporarily or permanently.

Basha subscribers are entitled to use the full features of their subscription as they see fit, these features include kicking unwanted players out of their games, pausing the game, changing game parameters, changing seats, and creating a password-protected game.

Public Hala Baloot page admins are entitled to remove any announcement or comment they don't deem appropriate without informing the user or stating any reasons, moreover, any users who don’t adhere to the following rules will be banned from using any Hala Baloot public page:

You agree not to be a part of any fraudulent activity on Hala Baloot in any way. Game organizers must not kick players out of games without a legitimate reason for doing so. It is the responsibility of the organizer to follow up, supervise, and manage their games. Any cases of fraud or attempts to cheat must not be overlooked. The game organizer has the right to accept or reject any join requests submitted to them.

The Hala Baloot management has the right to reject any inappropriate or suspicious methods of purchase. Any attempts to make a purchase using fraudulent or stolen credit cards will result in the immediate deletion of items purchased and permanent suspension of the account.

In the event of a delay in the delivery of the purchase SMS or email confirmation, the player is kindly requested to send a help request with their username and any relevant details to Hala Baloot customer service.

The Hala Baloot management holds the right to amend its prices at any time whether by increasing or decreasing them. The Hala Baloot management holds the right to stop any of the current methods of payment, given that users are notified ahead of time.

Unless otherwise stated, due to the nature of the service provided by Hala Baloot , we do not offer refunds on any tokens purchased through our system.

The Hala Baloot management holds the right to take legal action against anyone who tries to defraud the site. All items will automatically expire accounts inactive for two or more years. The United Arab Emirates (UAE) is our country of domicile and the governing law is the local UAE law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in the UAE.

Hala Baloot reserves the right to remove certain items that don't fit Hala Baloot due to some changes, such as design improvements or technical changes. Hala Baloot will provide a fair compensation to the affected users accordingly.

All purchases made on our platform are final and non-refundable due to the digital nature of our products. No exceptions will be made to this policy. Once a purchase is made, it cannot be refunded under any circumstances.

Hala Baloot reserves the right to modify, update, or alter any items owned by players within the game, including but not limited to emotes, tables, badges, or any other in-game items.

Refund Policy

Please note that all purchases made on our platform are final and non-refundable due to the digital nature of our products. It is your responsibility to understand this policy before making a purchase. By proceeding with the payment, you are agreeing to these terms. No exceptions will be made to this policy. Once a purchase is made, it cannot be refunded under any circumstances. Please make sure you review these points carefully and understand our non-refundable cancellation policy before making a purchase If a refund is issued, Hala Baloot reserves the right to revoke any tokens or items that were purchased including those that have been transferred to other accounts.

Hala Baloot Premium Subscription Service

Introduction to Subscription Tiers

Our mobile gaming app now offers the Premium Subscription service, which is divided into three tiers: Silver, Gold, and Royal. Each tier offers a set of exclusive custom items, daily tokens, and enhanced daily rewards compared to non-subscription-based gameplay. The specific benefits associated with each tier are detailed in the Subscription section of our app.

Subscription Fees and Payment

The subscription fee for each tier will be charged to your payment method on the first day of the subscription period. Subscriptions are integrated with the digital storefront (for example, Google Play Store and Apple App Store), and payments will be processed through your account with the respective platform. The current subscription fee and payment cycle will be displayed in the app at the time of the purchase.

Renewal and Cancellation

Subscriptions automatically renew each month. You may cancel your subscription at any time to stop future payments. To cancel, please follow the subscription management instructions provided by the Digital Storefront. Upon cancellation, you will continue to receive subscription benefits until the end of the current billing cycle. To the extend permitted by the applicable law, we do not provide refunds or credits for any partial subscription periods.

Changes to Subscription Tiers and Pricing

We reserve the right to modify the subscription tiers, pricing, and benefits at any time. Any changes will be communicated through the app and/or via email to current subscribers. Changes will take effect at the start of the next billing cycle following the announcement of such changes.

Refunds and Credits

Given the digital nature of the content and the instant access provided upon purchase, we do not offer refunds for any subscription payments.

Liability Limitations

We are not liable for any issues regarding payment, subscription management, or access to subscription benefits that are directly caused by the digital storefront. Any disputes related to payment or subscription management should be directed to the customer service of the respective platform.

Acceptance of Terms

By subscribing to our Premium Subscription service, you agree to these terms and conditions. It is your responsibility to review the terms periodically for any changes. Your continued use of the subscription service after any changes signifies your acceptance of those changes.

Cookies Policy

Our services use cookies and other similar technologies, such as local storage, to help provide you with a better, faster, and safer experience.

What are cookies?

Cookies are small text files placed on your computer or device as you browse the Internet. Cookies can be used to collect, store and share bits of information about your activities across websites, including on Hala Baloot . They also allow us to remember things about your visit to Hala Baloot , such as your preferred language and other choices/settings and generally make the site easier for you to use. Local storage is an industry-standard technology that allows a website or application to store information locally on your computer or mobile device. We use local storage to store what we show you based on your past interactions with our services.

Why do we use cookies?

Our services use these technologies to deliver, measure, and improve our services in various ways. These uses generally fall into one of the following categories:

What are my privacy options?

You have a number of options to control or limit how Hala Baloot and third-parties tools use cookies.

When you first access the site, it will let you know that we use cookies – by continuing to use or access the site, you are consenting to our use of cookies and related technologies as described in this policy. Most browsers automatically accept cookies, but you can modify your browser setting to limit or decline cookies by visiting your browser’s help page. If you choose to decline cookies, please note that you may not be able to sign in, customize, or use some features of the Services.

How can I contact Hala Baloot if I have a question about cookies?

If you have any questions about our use of cookies, please contact joyfulforgame@gmail.com

*If you don’t wish to share your info please contact us on joyfulforgame@gmail.com